Returns & Exchanges
At Gojira, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition with all tags attached.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Ship the Package
Drop off your package at any authorized carrier location; make sure to retain your tracking receipt for peace of mind.
Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing